# Frequently asked questions

> Answers to the questions Edmonton home-service owners ask us most: what marketing costs, how long results take, who owns the accounts, contracts, reporting and how the free audit works.

## Straight answers

If your question is not here, ask us. We reply within one business day.

## General

### How much does an Edmonton digital marketing agency cost?

It depends on how many services and towns you want to win and how competitive your trade is. After the free audit we send a fixed monthly quote in writing, with no setup surprises. Ad spend is paid directly to Google and never marked up.

### Do you lock clients into long contracts?

No. We work month to month with 30 days notice. Website projects have a fixed scope and price.

### Who owns the ad accounts, website and data?

You do. Your Google Ads account, Google Business Profile, analytics, website and content are in your name. We work inside them with access you can remove at any time.

### Why do you only work with home-service businesses?

Because focus makes us better and faster. We already know the searches, seasons, costs and Google rules for trades like roofing, HVAC and plumbing, so you are not paying for us to learn your industry.

### Will you work with my competitors?

Not in your area. We take one business per trade per service area, so we never bid against ourselves for the same customer.

### How quickly will I see results?

Google Ads and Local Services Ads can bring calls within days of going live. Google Business Profile fixes show within weeks. SEO usually takes three to six months to build real momentum.

### Do you guarantee rankings or leads?

No one can honestly guarantee Google rankings, so we do not. We guarantee the work: a clear plan, transparent reporting on calls and booked jobs, and no long contract if it is not working.

### Which areas do you serve?

We are based in Edmonton and work with businesses across Edmonton, St. Albert, Sherwood Park, Spruce Grove, Stony Plain, Leduc, Beaumont and Fort Saskatchewan, plus clients elsewhere in Alberta remotely.

### What does your monthly reporting include?

Calls, forms and booked jobs by source, cost per lead, ad spend, rankings and map visibility, plus what we did that month and what we will change next. Short enough to read in five minutes.

### What is in the free audit?

A review of your Google Ads (if you run them), Google Business Profile, website and top three local competitors, with the three changes most likely to bring in more jobs. It is yours to keep whether or not you hire us.
