# Privacy policy

> We collect only what you send us in a form, plus a small first-party cookie that records how you found the site. We use it to reply to you and prepare your audit or proposal, never sell it, and follow Alberta’s Personal Information Protection Act.

This policy explains what personal information we collect through this website, why we collect it, who helps us handle it and what choices you have. We follow Alberta’s Personal Information Protection Act (PIPA).

## What we collect

- **Details you send us.** Your name, email, phone number, business name, website, trade, budget range and anything you write in a form.
- **How you found us.** The page you first arrived on, the site that sent you and any campaign tags in the link. This is stored in a first-party cookie for 90 days and saved with your enquiry if you send one.
- **Security information.** Your IP address (stored only as a one-way hash) and basic browser details, used to stop spam and abuse.
- **Analytics, only if you agree.** If you accept analytics cookies in the cookie banner, we measure which pages are visited. If you decline, these tools do not set cookies.

## How we use it

- To reply to you and prepare the audit or proposal you asked for.
- To send you what you asked for, such as the Google Ads checklist.
- To understand which pages help people find us, so we can improve the site.

We do not sell your information, and we do not add you to a mailing list unless you ask.

## Who helps us run the site

These providers process information on our behalf and only for the purposes above. Some are based outside Canada, mainly in the United States, so your information may be stored or handled there and be subject to those countries’ laws.

- **Cloudflare**: hosts the website and checks forms for spam (Turnstile).
- **Neon**: hosts our database, where form submissions are stored.
- **Resend**: sends our emails, including replies and the checklist.
- **Google Tag Manager and Google Analytics**: only if you accept analytics cookies.

## Cookies

- **bm_attr**: remembers how you found the site, for 90 days.
- **bm_consent**: remembers your cookie choice, for 180 days.
- **Analytics cookies**: set by Google only if you accept them.

You can change your cookie choice at any time using the cookie settings link at the bottom of every page, or clear cookies in your browser.

## How long we keep it

If your enquiry does not lead to working together, we delete it within two years of our last contact. Client records are kept as long as needed for legal and tax reasons.

## Your choices

You can ask to see the information we hold about you, ask us to correct it, or ask us to delete it. Contact us through our [contact page](https://banishmedia.com/contact) and we will reply within 45 days, as PIPA requires. If you are not satisfied with our answer, you can contact the [Office of the Information and Privacy Commissioner of Alberta](https://oipc.ab.ca/).

## Changes to this policy

If we change how we handle personal information, we will update this page.