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Banish Media

Google Ads conversion tracking for local businesses: what to count

Banish AnguralUpdated 1 min read
Laptop showing performance graphs, like a Google Ads report of calls and leads

Google’s automated bidding is only as smart as the conversions you feed it. Feed it junk and it will find you more junk, cheaply.

Primary conversions (bid toward these)

  • Calls from ads lasting 60+ seconds.
  • Calls from the website lasting 60+ seconds.
  • Quote or contact form submissions (thank-you page or confirmed submit).
  • Booked jobs imported from your CRM or spreadsheet, if you can.

Secondary (watch, don’t bid toward)

  • Clicks on the phone number (not the same as a call).
  • Direction clicks.
  • Chat starts.

Leave out

  • Page views and scroll depth.
  • Every "contact us" page visit.

Check it works

  1. Submit a test form and confirm it registers.
  2. Make a test call from an ad.
  3. Compare conversions with what actually reached your inbox and phone each week.

Is your tracking telling the truth?

Broken or inflated tracking is the most common problem we find. Ask for a free audit and we’ll check every conversion in your account. Our Google Ads management sets tracking up properly before spending a dollar.

Sources

  1. Set up your web conversions, Google
  2. About Smart Bidding, Google
ServiceGoogle Ads management

Questions readers ask

What should I count as a conversion in Google Ads?

Real leads: meaningful calls, form submissions and ideally booked jobs. Avoid counting page views or button clicks as primary conversions.

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