Local Services Ads lead disputes: how to get credit for bad leads
Leads that usually qualify for credit
- Job types you didn’t select.
- Locations outside your service area.
- Spam, sales calls and solicitations.
- Wrong numbers and repeat leads, depending on current policy.
Leads that usually don’t
- Customers who chose someone else.
- Price shoppers in your area for a service you offer.
- Calls you missed.
How to dispute
- Open the lead in your Local Services Ads inbox or app.
- Choose the option to dispute or ask for credit.
- Pick the reason and add a short note.
- Do it promptly; there is a time window.
Prevent bad leads in the first place
- Untick job types you don’t want.
- Trim service areas to where you’ll actually go.
- Answer every call: missed calls hurt ranking and can’t be credited.
- Mark leads booked or not, which helps your reporting.
Paying for leads you never wanted?
We manage Local Services Ads for Edmonton trades and dispute every eligible lead. A free audit shows what your LSA leads are really costing.
Sources
Founder
